Bulb to take over Gnergy’s customers


BULB has been appointed to take on supplying Gnergy Limited’s 9,000 domestic customers and small number of non-domestic customers.

This follows a competitive process run by Ofgem.

Philippa Pickford, Ofgem’s director of future retail markets, commented: “I am pleased to announce we have appointed Bulb for the customers of Gnergy.

“Their energy supply will continue as normal and credit balances will be honoured.

“Bulb will be in contact with customers over the coming days with further information.

“Once the transfer has been completed, customers can shop around for a better deal if they wish to.”

Bulb will absorb all of the costs of honouring customers’ credit balances and the migration of customers.

For existing customers, energy supplies will continue as normal as they switch over to Bulb on Sunday 22 March 2020.

Customers of Gnergy will be contacted over the coming days about the changes.

The failure of Gnergy Ltd was announced on 18 March.