Portsmouth Water, Wessex Water and Northumbrian Water top the leaderboard for customer satisfaction
Water regulator Ofwat has published the results of its customer satisfaction and experience for water and wastewater companies in England and Wales over the last year.
The top performers when it comes to customer satisfaction are Portsmouth Water, followed by Wessex Water, Northumbrian Water, with Dŵr Cymru coming in at fourth place.
Thames Water are bottom of the table followed by...
Seven charities awarded over £1.9m through Ofgem Energy Redress Scheme
Seven charities have been awarded more than £1.9 million of funding in the twelfth round of the Energy Industry Voluntary Redress Scheme (Energy Redress Scheme).
The projects will support households with reducing their energy bills and carbon emissions across England and Wales.
Managed and delivered by Energy Saving Trust, the Energy Redress Scheme collects voluntary payments from companies that may have...
Plans to decarbonise UK power system by 2035 unveiled
A 'landmark commitment' to decarbonise the UK’s electricity system by 2035 has been confirmed by Prime Minister Boris Johnson and Business and Energy Secretary Kwasi Kwarteng, to help boost the country’s efforts in achieving its net zero ambitions.
This will focus on building a secure, home-grown energy sector that reduces reliance on fossil fuels and exposure to volatile global wholesale...
New report lays out vision for a net zero energy system in South Wales
A collaborative project involving energy utilities, the Welsh Government, South Wales Industrial Cluster and other public and private sector representatives, undertook analysis to consider how the energy system in South Wales can achieve net zero greenhouse gas emissions.
According to the project partners, with the energy system contributing to the vast majority of greenhouse gas emissions in Wales, this work...
Over 50 honey bee actions for England and Wales announced
New actions aimed at sustaining populations of honey bees in England and Wales have been published by the government.
Department for Environment, Food & Rural Affairs (Defra) has published its Implementation Plan for the Healthy Bees Plan 2030, which sets out more than 50 actions for beekeepers, bee farmers, bee associations and government to undertake to protect and enhance populations...
The UK set to be first country to legislate for ‘safe and efficient’ rollout of fusion energy
New green paper establishes government’s view on how to put in place the regulatory framework needed for rollout of fusion energy.
Fusion energy research aims to capture the same energy process that powers the sun, and forms part of the government’s long-term plans to 'harness new technologies to build a strong, home-grown energy sector that reduces reliance on fossil fuels...
Ofwat publishes Asset Management Maturity Assessment for water companies
Water regulator Ofwat has published its 'Asset Management Maturity Assessment (AMMA) - insights and recommendations'-report.
A collaborative piece of work between the regulator and companies, the report is set to provide 'a unique window' into the sector’s asset management capabilities and identifies a number of strengths and areas for improvement.
John Russell, Senior Director at Ofwat, commented: "To increase their...
Ofgem launches investigations into SSE Generation Limited and EP SHB Limited
Ofgem has launched two investigations into whether SSE Generation Limited and EP SHB Limited have each failed to comply with the Transmission Constraint Licence Condition.
The investigations will examine whether either of the companies failed to comply with the requirements of condition 20A of the Electricity Generation Standard Licence Conditions (referred to as the Transmission Constraint Licence Condition, or “TCLC...
World Habitat Day 2021
Today is the United Nations' World Habitat Day, with this year's theme focusing on 'Accelerating urban action for a carbon-free world.'
First celebrated in 1986 and observed annually on the first Monday of October, each theme of the World Habitat Day encourages us to think about the state of our towns and cities and the basic human right for everyone...
Drinking water quality remains high across Northern Ireland, says report
The safety and quality of drinking water in Northern Ireland remains high, according to a Drinking Water Inspectorate (DWI) Annual Report for 2020.
The Drinking Water Inspectorate operates as a business unit within the Northern Ireland Environment Agency (NIEA), part of the Department of Agriculture, Environment and Rural Affairs (DAERA). It has an independent responsibility to assess and regulate drinking...